On login screen enter the User ID provided by MOCO and Click on Activate.
OTP will be sent to the registered Mobile Number from 34000 via SMS. Enter the One Time Password (OTP) to activate your User ID.
Enter the 4 digit MPIN & confirm MPIN. Click on Continue.
Note: MPIN and Confirm MPIN should match. You should never share the MPIN with other people.
Once the MPIN has been set successfully a confirmation message will be displayed.
Please retry same procedure if activation fails.
You can initiate the Alipay transaction through Scan QR. Click on Scan QR Button to initiate the process.
Enter the Invoice Details, “Order Subjects” and “Transaction Amount”.
Select an outlet from the list and click on Confirm.
Once you click confirm, the Camera will open. To scan the QR Code, Align the QR code shown by Alipay user with the frame.
A confirmation receipt will be displayed on completion of the transaction.
Click on the “Passbook” button on the dashboard to view transaction history.
Transactions performed on the current date will be displayed by default. Click on a transaction to view more details.
Users can view a transaction for a specific date or amount using the filter.
Click on the “Pre-Auth” button on the dashboard to initiate Alipay Pre-Auth transaction.
Enter the Invoice Details, “Order Subjects” and “Transaction Amount” in the Order Details Screen.
Select an outlet from the list and click on Confirm.
Once you click confirm, The Camera will open.
To scan the QR Code, Align the QR code shown by Alipay user with the frame.
A confirmation receipt will be displayed on completion of the Pre-Auth transaction.
Click on the “Passbook” button on the dashboard to view transaction history.
Note: A release transaction will release the amount withheld by a Pre-Auth transaction.
From the list of transactions, click on the transaction you want to release, this will open a Transaction Details Page.
Note: All Pre-Auth Transaction are recorded as CAPTURE.
Click on the “Release” button to release the entire withheld amount.
A confirmation message will be displayed on completion of the transaction.
Click on the “Passbook” button on the dashboard to view the transaction history.
From the list of transactions, click on the CAPTURE transaction you want to convert to PURCHASE, this will open a Transaction Details Page.
Note: All Pre-Auth Transaction are recorded as CAPTURE.
By clicking on the transaction, a transaction details page will open.
Click on “Pay Button”, this will open a pop up where you can enter the amount you want to collect from the Alipay user.
Enter the amount you want to collect from Alipay User. Click OK to complete the transaction.
Note: The Entered amount cannot exceed the Withheld Amount. If Amount to be collected exceeds the withheld amount please consider the following options:
1. Release the withheld amount and perform a new purchase transaction for the whole amount.
2. First Collect the withheld amount and then perform a new purchase transaction for the remaining amount.
Click on the “Passbook” button on the dashboard to view transaction history.
From the list of transactions, click on the transaction you want to refund, this will open a Transaction Details Page.
Note: You can perform a refund only on Purchase Transactions
Click on "Refund" to void the transaction.
Note: The cut-off time for refund transactions is 9:45 PM NST. All transactions are settled automatically at 9:45 PM NST, hence you will not be able to perform a refund transaction post-cut-off time.
You will have to contact MOCO if you wish to perform a refund transaction post-cut-off time.
A confirmation message will be displayed on completion of the transaction.
Click on the “Settings” button on the dashboard or “Menu” icon on the top left corner of the App.
Click on the "Operator" button.
Click on the “Add Operator” icon.
Enter the details of new operator and click on "Add".
New Operator will be displayed on the operator list. To activate the operator’s account please follow the “Activation” procedure.
Note:
1. 24 hours time format is followed.
2. Select “Allow Refund/ Pay Transaction” to allow Operator to Refund/ Authorize Transactions.
Click on the “Settings” button on the dashboard or “Menu” icon the top left corner of the App.
Click on the "Operator" button.
From the list of the operators select the operator you want to edit.
Edit operator’s details and click on the “Update” button to save changes.
Click on the “Settings” button on the dashboard or “Menu” icon on the top left corner of the App.
Click on the “Change MPIN” button.
Enter your Current MPIN, New MPIN & Confirm MPIN. Click on submit to change your MPIN.
Once MPIN is changed, a confirmation message will be displayed. You can now login with your new MPIN.
Enter the User ID on the Login Screen and click on “Reset MPIN ?”
Note: If you have forgotten your User ID please contact MOCO Office.
A One Time Password (OTP) will be sent to your Registered Mobile Number from 34000 via SMS.
Enter the OTP to set a new MPIN.
Enter the 4 digit MPIN and Confirm MPIN by Re-entering the MPIN. Click on continue to complete the reset.
Once the MPIN is reset, a confirmation message will be displayed. You can now login using the new MPIN.
Whether your customers shop in store or online, they want convenient experience that let them shop seamlessly and pay with ease. We offer everything you need to help serve your customer better, grow sales and discover unique insights about your business.
Receive payments from more than 520 + million active Alipay users – the largest payment platform in China.
Leverage Alipay’s Discover Platform to precisely target users with offers and content before, during and after user’s trips.
Run tailored promotions to tap potential customers, create awareness of your business and increase market share.
With more than 600 million downloads, Alipay is the largest payment platform in China with more than 50% market share. On 11.11 day 2016, Alipay did 1,200 million transactions.
Alipay with its “Discover Platform” with information, deals and reviews of merchants, the “Best Exchange Rate” and “Ant Credit Pay” is the Top choice for Chinese Travelers.
Through the “Discover Platform” merchants can reach out to 90% of Chinese tourists. They can Lock-in customers in advance with deals and content. Location Based Services allows merchants to pus contents to users in real-time.
Moco Merchant has the following features :
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Visit Us At :
DD Plaza, Shanta Marg, Kamaladi,
Kathmandu, Nepal.
Contact our support team at :
01- 4215336
01- 4215246